Privacy Policy

Happy Hen respects and protects the privacy of every person who uses our services. This Privacy Policy applies to all users of the Happy Hen mobile application and our website.

The app helps you order farm-fresh milk and daily groceries, schedule recurring subscriptions, and manage your daily deliveries. To make that possible we handle a limited amount of personal information, and this document explains exactly how.

• Account Information: your name, email address, phone number, profile details and delivery addresses.
• Shopping Preferences: dietary choices, subscription plans and product interests you select.
• User Content: saved addresses, order history, active subscriptions and support requests.
• Device & Usage Information: device type, app interactions and crash logs used to keep the app stable.
• Optional Preferences: language, theme and notification settings you choose.

• To personalise your shopping and delivery experience.
• To improve app features, reliability and performance.
• To manage subscriptions and track order deliveries accurately.
• To provide customer support and send app-related communications.
• To improve overall user engagement and the quality of the app experience.

Happy Hen is intended for general users and grocery shoppers. The app does not knowingly collect personal data from children under 13 years of age.

Parents or guardians should supervise usage where applicable. We comply with applicable child privacy laws, including the Children's Online Privacy Protection Act (COPPA) where it applies. If we learn that a child under 13 has provided personal information, we delete it promptly — you can report such a case at nitheshreddy.email@gmail.com.

• We never sell or rent your personal data to anyone.
• We share data only with trusted service providers — analytics, hosting, cloud services, payment gateways and delivery partners — strictly to operate the service.
• We disclose information only when legally required by competent authorities or to protect the rights and safety of our users.

• We use industry-standard security measures, including encryption in transit and at rest.
• User and payment-related information is stored securely with PCI-DSS compliant partners; full card numbers are never stored on our servers.
• Account and activity data is protected with reasonable administrative, technical and physical safeguards.

We retain your personal data only while your account remains active, or as needed to provide the service and meet legal and tax obligations.

You may delete your account and personal data at any time from Profile → Account → Delete Account, or by writing to us. Once requested, personal data is erased within 30 days apart from records we are legally required to keep.

• Access, edit or delete your account data directly in the app.
• Manage notification, communication and subscription preferences at any time.
• Contact our support team at nitheshreddy.email@gmail.com for any privacy-related concern or request.

Happy Hen relies on trusted third-party services such as Firebase (authentication, notifications and crash reporting), analytics tools, payment processors and cloud hosting providers.

These providers maintain their own privacy policies governing how they handle data. We encourage you to review them; our policy does not cover their independent practices.

• We will notify users of any updates through an in-app notice or on this website.
• Continued use of Happy Hen after an update means you accept the revised policy.

Questions about this policy or your data? We reply within one business day.